Janet is a Creative Director on the Shopping Design team at Amazon. She leads the Concept Lab, which invents and accelerates new retail experiences looking 3-5 years out, and Shopping Design User Research, which brings rich customer insights to the retail organization, inspiring teams to invent, design and build shopping experiences that create maximum delight and minimal frustration for all customers everywhere. Her education is in pure mathematics. Outside of work, she is a multidisciplinary artist and film maker blending art and technology.